‹ Body and Mind
Conflict Resolution. The sentence that lowers the temperature.
Front
Body and MindGL-00030
Conflict Resolution
The sentence that lowers the temperature
Settling a disagreement without either side needing to lose.
GeekLibraryRule
Back
GL-00030Rule
"I feel [emotion] when [event] because [reason]." This is called an I-statement. It reports your experience without accusing the other person. Accusations trigger defence. Reports invite conversation. The structure works because it keeps the focus on what happened, not on who is wrong.
- Example: "I feel left out when plans are made without me because I want to be included." No blame. Same message.
- Practise the format on something small before you need it for something big.
SourceGordon, Parent Effectiveness Training (1970)
Standard mediation techniques
Standard mediation techniques
Keep exploring
Because you read Conflict Resolution.
Body and MindGL-00029
Active Listening
Hearing is not listening
Listening in a way that shows the speaker they were understood.
GeekLibraryComparison
Ready for AnythingGL-00046
Healthy Boundaries
The line that protects both sides
A limit a person sets on what others may ask of them.
GeekLibraryComparison
Skills for LifeGL-00100
Cultural Intelligence
What you assume is normal is not universal
Recognising that other places have different norms, and adjusting.
GeekLibraryComparison